• When you spend at least €50 online, you will automatically receive 1x free gold-coloured necklace worth €19.99 (MJ16749-1200), excluding delivery costs.
• The free gift will automatically be added to your basket once your order meets the promotion terms & conditions.
• The promotion is only valid on online orders.
• The free gift is only available in gold-coloured.
• The promotion is not valid in combination with deals and/or sale items. Want to receive the free gift? Then you cannot have any sale items or items that are part of a deal in your shopping cart.
• The free gift cannot be added or applied retrospectively. Therefore, please check that the free gift is in your basket before completing your order.
• Limited stock: while stocks last. The promotion is valid for as long as the free gift remains in stock.
• The promotion cannot be exchanged for cash or any other form of compensation.
• My Jewellery reserves the right to amend or terminate the promotion at any time if circumstances require.

• Shop 3 bracelets for €30. This discount will be applied once you have added the items from the deal to your shopping bag.

• The participating items are:
  MJ14655-1200, MJ08678-1200, MJ15454-1200, MJ14913-1200, MJ14915-1200, MJ14911-1200, MJ14908-1200, MJ09231-1200, MJ15453-1200, MJ14902-1200, MJ14910-1200, MJ14907-1200, MJ14905-1200, MJ15748-1200, MJ15457-1200, MJ12125-1200, MJ15456-1200, MJ15367-1200, MJ14906-1200, MJ09231-1500, MJ13119-1500, MJ13119-1200, MJ14911-1500, MJ08678-1500, MJ14908-1500, MJ14902-1500, MJ14910-1500, MJ14907-1500, MJ14905-1500, MJ14906-1500, MJ12125-1500, MJ15458-1200, MJ14916-1200, MJ14914-1200, MJ14912-1200, MJ14904-1500, MJ14917-1500, MJ14904-1200, MJ14912-1500, MJ14917-1200.

• The deal is only valid on items shown on the Bracelet Deal promotion page and only while stocks last.

• The deal can be applied up to 3 times in your shopping bag. This means the deal only works when purchasing 3, 6 or 9 bracelets.

• The Bracelet Deal is valid online and in our boutiques.

• If you would like to order one of the items from the Bracelet Deal promotion page, this item cannot be combined with another discount code.

• The discount cannot be applied retrospectively, so please make sure to check your order before completing your purchase.

• During a sale or another promotion, it may take a little longer to process and deliver your order than you would normally expect from us.
• Discounts cannot be settled afterwards.
• Credit & discount codes cannot be used for items that are on sale, deals or promotions, the My Jewellery gift card, the Advent Calendar & engraved jewellery pieces.
• If you have ordered an item which goes on sale afterwards, we unfortunately cannot apply this retrospectively.
• During pile sales you often lose the right to the pile discount as soon as you return an item.
• You can return an item that was on sale within 30 days of delivery.
• Prices may change during a sale depending on the offer. The following also applies: amended discounts cannot be settled afterwards.
• Please note! Did you pay for your sale item with Klarna? Then you still have to pay the invoice within 30 days, despite any delays.

The following items are always excluded from discounts or sales, which is why it is not possible to order these items with a discount (code). 

• All items that are part of the sale category
• All My Jewellery gift cards
• All items that are part of a special promotion or deal.
• Engraved jewellery items
• Advent Calendar

Great news—you’ve got a discount code to shop with us! Just enter your code in the shopping cart under ‘Enter discount code,’ and hit ‘Apply discount.’ Your discount will be deducted from all eligible items, except for engraved jewellery pieces, sale items, the Advent Calendar, running deals and the My Jewellery gift card.

A quick heads-up: discounts can’t be applied after checkout, and only one code can be used per order. If your items are already discounted due to a promotion and you’ve got a code to spare, hold onto it! You can use it once the promo ends (as long as it’s still valid), so you can enjoy shopping with a discount again later.

First, we advise you to try the following solutions: 

• Place the order using an incognito window in your browser
• Try placing the order with a different browser or delete the browse history of the browser you were using 
• Try placing the order on a different device 
• Log in to your account or try placing the order as a guest visitor 

If none of the mentioned solutions work, try checking the items in your shopping cart as these might include items that are excluded from discounts. It is not possible to use a discount code on My Jewellery Advent Calendars, Engraved Jewellery items, sale items, promotions, or the My Jewellery gift card. 

Are you still unable to place your order? Please get in touch with our customer service and send them a message with the discount code that's causing issues.

If online (sale) purchases do not meet expectations, there is the option of returning them. As soon as we have received and processed your return, we will refund the purchase price.

• The Summer Sale is only valid on items in the sale category.

• The Summer Sale is available both online and in our boutiques.

• Discounts cannot be added after checkout.

•  Summer Sale items purchased online can be returned. You will receive a refund via the original payment method.

• Summer Sale items purchased in one of our boutiques can be returned. You will receive a gift card equal to the purchase amount.

• Shop 3 pairs of socks for €17.99. The discount will be applied automatically when you add 3 eligible items from the deal to your shopping bag.

• The participating items are: MJ17111-1500, MJ17112-0100, MJ17113-0700, MJ16996-0100, MJ16997-0110, MJ16998-0900, MJ16999-0275, MJ17000-0100, MJ17002-0900, MJ17001-1000, MJ17003-0275, MJ17004-0900, MJ17005-0100, MJ17006-0800, MJ17007-0100.

• The deal is only valid on items displayed on the sock deal promotional page and while stocks last.

• The deal can be applied up to 3 times per shopping bag. This means the deal only applies when purchasing 3, 6 or 9 pairs of socks.

• The sock deal is valid online and in our boutiques (excluding outlets).

• If you want to order any of the items featured on the sock deal promotional page, the deal cannot be combined with another discount code.

• The discount cannot be applied retrospectively. Please make sure to check your order before completing your purchase.